PART TIME RECEPTIONIST/CARE NAVIGATOR JOB
A part time receptionist post has become available to support our current reception team. We are a very busy, friendly, rural practice based in the centre of Usk.
Previous medical receptionist experience/primary care experience would be advantageous, though not essential as full in-house training will be provided for the successful candidate.
Good customer service skills and experience of working with the public are essential
Choose Well
If you become unwell or are injured, make sure you choose the right NHS service to ensure access to the best treatment.
Please visit the website:
www.choosewellwales.org.uk
Symptom checker https://www.nhsdirect.wales.nhs.uk/selfassessments/
Doctor Appointment Booking System
The Usk Surgery operates a same day telephone-led consulting service to make it easier and quicker for our patients to get help from our team. We also have an online consultation form (eConsult) which can be used for non-urgent appointments, this is an option to upload photos if needed.
1. You phone the surgery
All our doctors are qualified to help but if you want a particular doctor please call on the day they are working and we will try to fit you in but it may not always be the same doctor. Please make sure you give the receptionist as much information, surrounding your symptoms, as possible
2. The doctor/receptionist calls you back
3. You are always offered an appointment (this may be a telephone appointment) with one of our GPs or nurses if needed
Generally on the same day, there is no need to book in advance